Beyond Skills: The Soft Skills You Develop When Getting Qualified


If you’re currently pursuing an apprenticeship or looking at how to get a trade qualification in Australia, mastering your trade skills is likely your primary focus. 

Amidst rigorous modules and hands-on training, it’s natural to concentrate on honing these hard skills. However, an often-overlooked but equally crucial aspect of your apprenticeship is the development of your soft skills. These include interpersonal abilities like communication, teamwork, and problem-solving, which are indispensable when interacting with vendors, clients, or colleagues. Enhancing these soft skills is not just complementary to your technical expertise but essential for well-rounded professional growth. 

But where do you start? In the following sections, we’ll explore practical strategies to effectively improve these soft skills alongside your trade training. 

Essential Soft Skills for Apprentices

Soft skills are crucial in the apprenticeship industry for several reasons, and focusing on the specific areas listed can greatly enhance an apprentice’s overall effectiveness and success in their field. Here are a few skills we think are important that you can focus on first:

Communication Mastery 

Clear and effective communication is foundational in any trade or industry. In apprenticeships, the ability to articulate ideas, instructions, and feedback clearly is vital for ensuring work is carried out correctly and safely. 

Active listening is equally important, as it ensures understanding and fosters a collaborative environment. Apprentices should focus on developing both verbal and non-verbal communication skills, as well as the ability to adapt their communication style to different audiences and situations.

You could use straightforward language and possibly visual aids to help the client understand how the project will take place, ensuring the client is informed and satisfied with the choice.

Teamwork and Collaboration  

Most trades require working as part of a team. The ability to collaborate effectively with a diverse range of people – from peers to supervisors and clients – is essential. 

Apprentices should focus on building interpersonal skills, understanding team dynamics, and learning how to contribute positively to a group setting. Developing empathy and emotional intelligence is key to successful collaboration.

Problem-Solving Techniques  

Trades often involve unexpected challenges and complex tasks. An apprentice with strong problem-solving skills can think critically and creatively to find solutions. 

The focus here should be on analytical thinking, innovation, and the ability to apply theoretical knowledge to practical problems. Learning to approach challenges methodically and calmly is also crucial.

Client and Vendor Relations  

Building and maintaining professional relationships with clients and vendors is an integral part of many trades. These skills are important for networking, securing repeat business, and building a good reputation. Apprentices should focus on developing customer service skills, understanding professional etiquette, and learning how to negotiate and manage expectations.

Presentation Skills  

The ability to present ideas, plans, or results effectively is valuable, especially for apprentices who aspire to leadership roles or need to communicate complex information. Focus on developing clear, concise, and engaging presentation techniques, as well as the ability to use various tools and technologies to aid in presentations.

While technical expertise is the cornerstone of a successful apprenticeship, the integration and mastery of essential soft skills are what truly complete your professional toolkit. 

Skills like effective communication, teamwork, problem-solving, client relations, and presentation are not just additional benefits – they are critical components that enable an apprentice to navigate the complexities of real-world projects with confidence and professionalism. 

As apprentices develop these skills, they not only enhance their capacity to deliver quality work but also position themselves for career advancement and success in a competitive industry. Ultimately, the fusion of technical prowess with strong interpersonal abilities is what distinguishes a proficient apprentice from an exceptional one.

To learn more about how you can make the most of your apprenticeship, get in touch with our team today. Gimbal Training aims to provide a holistic approach to learning by supplementing our courses with mentors and teachers who support the development of your soft skills. Call us today for more details.